Frequently Asked Questions

Answering your questions.

We have compiled a list of the most common questions that we get asked.

Should you need assistance, please do contact us.

Delivery Information.

1. Do you accept cash on collection?

No unfortunately we don’t, all sales are to be through the website where you can either pay via Paypal or Card.

2. I’ve seen an item is out of stock, is it really or can I still order it?

Yes the item is out of stock, some times we are unable to get hold of some items due to the wholesaler being out of stock. We do however go to the wholesalers 2-3 times as week so keep checking the website and hopefully it’ll be back in stock soon.

3. Do you sell ………?

We are continuously adding new products, and we add them to the website as soon as we have them. So if you use the search bar at the top of the page and it doesn’t show what you are looking for then unfortunately we don’t sell it…. yet anyway.

4. How long will it take for my Refund to come through?

When we issue a refund, it takes approx 24-48hrs for the notification email to come through letting you know the refund has been issued. Then funds are back in your account usually within a couple days, but can take up to 10 days.

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